Privacy Policy
This Privacy Policy applies to all websites and web applications which link to this policy and are published by Foxhams’ (“websites”).
If you wish to amend any of the personal information that we hold about you, or update your marketing preferences, you can do so at any time through your account or by contacting support@foxhams.com.
If you have any queries about how we use your personal information, please contact our Data Protection Officer at support@foxhams.com.
This privacy policy, last Updated 03 August 2023, will inform you as to how we look after your personal data when you contact us or visit one of our websites (regardless of where you visit it from), or when you submit personal data to us pursuant to a transaction, and it tells you about your privacy rights and how the law protects you. Foxhams is made up of different legal entities, details of which can be found here. This privacy policy is issued on behalf of the Foxhams Group, so when we mention "Foxhams", "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Foxhams Group responsible for processing your data. We have appointed a Data Compliance Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Data Compliance Officer at Foxhams, 20 Red Lion Street, London, WC1R 4PS, or email support@foxhams.com.
Important information and who we are Purpose of this privacy policy This privacy policy aims to give you information on how we, Foxhams, collect and process your personal data through your use of our websites, including any data you may provide through our websites when you sign up for our newsletter, purchase services from us, or interact with us in any way. Our websites and services are primarily intended for other businesses rather than consumers. This website is not intended for children, and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other such notices and privacy policies and is not intended to override them. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal data we collect. This version was last updated on the date specified at the top of this page. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
The data we collect about you At Foxhams, we are committed to protecting your privacy and ensuring the security of your personal information. Personal data, or personal information, refers to any information about an individual that allows us to identify you. It does not include anonymous data where the identity has been removed.
We collect various types of personal data about you, which we have categorized as follows:
Identity Data: This includes your name, username or similar identifier, title, and gender.
Contact Data: This includes your address, email address, and telephone numbers.
Financial Data: We may collect bank account and payment card details for the purpose of processing payments.
Transaction Data: This includes details about payments you make to us and any products or services you have purchased from us.
Technical Data: Our website may collect technical information such as your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Profile Data: We may collect your username and password, information about your purchases or orders, your interests, preferences, and feedback.
Usage Data: We gather information about how you use our website, products, and services.
Marketing and Communications Data: This includes your preferences for receiving marketing communications from us and our third parties, as well as your communication preferences.
Additionally, we collect, use, and share Aggregated Data for statistical or demographic purposes. Aggregated Data does not directly or indirectly identify you. For example, we may use Usage Data to calculate the percentage of users accessing a specific website feature. However, if Aggregated Data is combined with your personal data in a way that it can directly or indirectly identify you, we treat it as personal data and handle it in accordance with our privacy policy.
At Foxhams, we do not routinely collect any Special Categories of Personal Data about you (such as information about your race or ethnicity, religious beliefs, health, etc.), unless it is strictly required (for example, in cases where we need to accommodate dietary or access requirements for an event). We also do not collect information about criminal convictions and offenses.
Please note that if we require personal data for legal reasons or as part of a contract with you, and you fail to provide that data when requested, we may not be able to fulfill our legal obligations or provide you with the requested goods or services. In such cases, we may have to cancel a product or service, and we will notify you accordingly.
How we use your personal data At Foxhams, we are committed to using your personal data in a lawful, transparent, and responsible manner. We will only use your personal data when we have a legal basis to do so. Here are the circumstances under which we may use your personal data:
Contractual Obligations: We may use your personal data when it is necessary to perform a contract that we have entered into or are about to enter into with you.
Legitimate Interests: We may use your personal data when it is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.
Legal Obligations: We may use your personal data when we need to comply with a legal obligation.
Purposes for which we will use your personal data:
If you place an order with us: When you place an order with us, we will use the Identity, Contact, Financial, and Profile Data provided to fulfill our contractual obligations (for example, setting up individual user accounts for accessing our services). By placing an order, you warrant that you have the lawful permission to submit any third-party data to Foxhams. We may also use Identity, Contact, Financial, and Transaction Data to process the order, manage payments and fees, recover debts, and administer and protect our business, all of which may be necessary for our legitimate interests.
If you access or use our subscription or consultancy services: If you use our services, we may use Identity, Contact, Profile, Technical, Usage, Profile, and Marketing and Communications Data to manage our relationship with you. This includes monitoring service usage, contacting you for advice or assistance related to our services, requesting reviews or surveys, and providing suggestions and recommendations for additional services that may be of interest to you or potential business opportunities. We will only use this data where it is necessary for our legitimate interests in developing our products/services and growing our business and relationship with you.
If you access one of our websites: For website visitors, we may use your Identity, Contact, Profile, Usage, Marketing and Communications, and Technical Data to deliver relevant website content and advertisements, measure the effectiveness of advertising, and improve our website, products/services, marketing, and customer experiences. This may involve the use of data analytics, which is necessary for our legitimate interests in defining customer segments, maintaining an updated website, developing our business, and informing our marketing strategy.
Methods of data collection: We collect data from and about you through the following methods:
Direct Interactions: You may provide us with your Identity, Contact, Financial, and Marketing and Communications Data through various interactions such as filling in forms, placing orders, subscribing to our newsletters, registering for events or surveys, or corresponding with us through different channels.
Automated Technologies or Interactions: When you interact with our website, we automatically collect Technical Data about your device, browsing actions, and patterns. This is done using cookies and similar technologies. Please refer to our Cookie Policy for more information.
Third Parties: We may receive personal data about you from various third parties, including:
Technical Data from analytics providers such as Google LLC and Permutive Inc (based outside the UK).
Contact Data from Clearbit Inc (based outside the UK), which resolves a company name from your IP address when possible.
Contact Data from publicly available sources (such as your organization's website) related to potential business opportunities.
Contact Data and Identity Data from your employer to provide access to services we offer to your employer.
At times, we may work with third parties (such as marketing agents) to identify individuals who may be interested in our products and services or our clients' and partners' offerings. These third parties may provide us with access to your Contact Data, as permitted by law.
At Foxhams, we are committed to safeguarding your personal information and ensuring secure data practices. We will only retain your data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law.
We also use Google LLC (based outside the UK) to serve advertisements and use cookies for ad personalization. If it is not disproportionate or prejudicial, we'll contact you to let you know we are processing your personal data and, if we have obtained your personal data from a third party, we will let you know where we obtained your personal data from. We might also use Identity, Contact, and Technical Data to administer and protect our websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data). We will only do this when it is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise) or necessary to comply with a legal obligation.
If you subscribe to our newsletter(s) or updates, or if you request to receive free content via one of our websites (for example, a white paper), we will use your Identity, Contact, Transaction, Profile, and Marketing and Communications Data in order to set up your account (if applicable) and to provide you with content which might be of interest to you. If you have requested specific content, the lawful basis will be your consent. We may also use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you, in order to decide which content may be relevant for you. We will do this only for corporate subscribers with a corporate e-mail address and/or contact number where it is in our legitimate interests to do so and your interests and fundamental rights do not override those interests. If you have requested content provided by a third party, we may share your details with that third party where you have consented to us doing so, or where it is in our or that third party's legitimate interests to do so. We will notify you if we intend to share your personal data with the relevant third-party content provider(s) at the point of collecting your personal data, and you can withhold consent or alternatively opt-out of us sharing your personal data by emailing us at unsubscribe@foxhams.com at that point. From time to time, we may also share your details with other carefully selected third parties who operate within your industry and who may be able to provide additional content and services to help grow or provide value to your and/or that third party's business. Such third parties may contact you via your corporate email address with business-to-business related correspondence, which you can opt-out of at any time. We will only share your information in accordance with the above where we have determined that it is in our or that third party's legitimate interests to do so, and your interests and fundamental rights do not override those interests, and we ensure appropriate safeguards are in place to protect your personal data. If you wish to object to us sharing your personal data with any third parties as set out above, you can do so by emailing us at unsubscribe@foxhams.com.
If you sign up for an event, seminar, or workshop, we will collect your Identity, Contact, and Financial Data so that we can facilitate the event, provide an acceptable service, and respond to you. The lawful basis we rely upon for collecting this information is consent. If relevant for the event, we may also need information about dietary or access requirements, in which case, we also need your consent as this type of information is classed as special category data. Some events may be recorded, in which case presenters may have their image and audio captured in the recording. If you are an attendee and choose to interact with the event, your comments may also form part of the recording. If an event is being recorded, we will always notify you in advance. Our purpose for collecting this information is so we can facilitate the event and provide wider access to its content. The lawful basis we rely on for processing your personal data is our legitimate interests. Attendee Contact Data may be shared with event sponsors, with other attendees, and with third parties who run similar events which may be of interest to you. We will only do this where you have given us consent to share your Contact Data, or where it is in our legitimate interests to do. If you wish to object to us sharing your personal data with any third parties as set out above, you can do so by emailing us at unsubscribe@foxhams.com.
